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Why Too Much Experience Can Backfire

Francesca Gino: Tenelle Porter, a psychologist at the University of California, Davis, coined the term intellectual humility to describe the ability to acknowledge that what we know is sharply limited. As Porter has found in her research, it’s an important realization: Higher levels of intellectual humility are associated with a greater willingness to consider views that don’t align with our own. People who have higher intellectual humility also perform better in school and at work. When added experience is accompanied by awareness that we have more to learn, we are more apt to see that the world keeps on changing — and that we’ll have to change along with it to thrive.

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