You Can Get a Robot to Keep Your Lonely Grandparents Company. Should You?
There’s no single answer to this question. The more productive question is: Under what specific conditions would a robot enhance care, and under what conditions would it degrade care? During a pandemic, there’s a strong case to be made for using social robots. The benefits they can provide in terms of alleviating loneliness seem to outweigh the risks. But if we fully embrace robots now, deeming them a fine substitute during a pandemic, how will we make sure they’re not used to disguise ethical gaps in our behavior post-pandemic?